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Error when exporting large CSVs

edited February 2019 in Troubleshooting

Have an issue where I tried to export a CSV and I got this error

This page isn’t working aussieedm01.com is currently unable to handle this request.
HTTP ERROR 500

the url: http://mydomain/sendy/includes/subscribers/export-csv.php?i=1&l=11&a=1

My webmaster has tried everything she can - reinstall, reboot server etc... some CSVs can be exported but some don't. Any suggestions?

Comments

  • Hi,

    Your server's memory_limit is only set to 32M. Try setting it to a much larger number.

    Best regards,
    Ben

  • The datacentre increased the memory and the problem disappeared - thanks for your feedback

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