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Can't get past login

chrisbumchrisbum
edited June 2013 in Troubleshooting

I've seen this problem on here a few times but can't seem to get anything to work. When I try to login it just clears the form and refreshes the page. Hosting it on mediatemple, and I setup the mod rewrite in my htaccess file. Here are my settings:

/*  Set the URL to your Sendy installation (without the trailing slash) */
define('APP_PATH', 'http://trustthebum.com/sendy');

/*  MySQL database connection credentials  */
$dbHost = '64.207.157.52'; //MySQL Hostname
$dbUser = 'username; //MySQL Username
$dbPass = 'pword'; //MySQL Password
$dbName = 'dbname'; //MySQL Database Name

Comments

  • chrisbumchrisbum

    Just checked my error log and it says:

    mod_fcgid: stderr: PHP Notice: Undefined index: userID
    mod_fcgid: stderr: PHP Notice: Undefined index: license

    not sure what that means...

  • BenBen
    edited June 2013

    Hi @chrisbum,

    When you log in, do you get an error that says "Incorrect password or user does not exist."?

    Thanks.

    Best regards,
    Ben

  • chrisbumchrisbum

    No, it doesn't say anything the page just reloads and the form is blank again.

  • BenBen

    It's sounds like an issue with session.save_path for PHP. Can you please check with MediaTemple whether session.save_path is set correctly?

  • chrisbumchrisbum
    edited June 2013

    Just looked back at the error logs and found this additional stuff, that looks like you are correct. Do you know how I would go about fixing that?

    [Tue Jun 25 20:38:24 2013] [warn] [client 218.212.228.11] mod_fcgid: stderr: PHP Warning: Unknown: open(/var/lib/php/session/sess_hj93sm067h288ntc1011hse5u0, O_RDWR) failed: Permission denied (13) in Unknown on line 0
    [Tue Jun 25 20:38:24 2013] [warn] [client 218.212.228.11] mod_fcgid: stderr: PHP Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/lib/php/session) in Unknown on line 0
    [Tue Jun 25 20:38:27 2013] [warn] [client 218.212.228.11] mod_fcgid: stderr: PHP Warning: session_start(): open(/var/lib/php/session/sess_hj93sm067h288ntc1011hse5u0, O_RDWR) failed: Permission denied (13) in /var/www/vhosts/trustthebum.com/httpdocs/sendy/includes/functions.php on line 5, referer: http://trustthebum.com/sendy/

  • BenBen

    Hi @chrisbum,

    Can you please send these error messages to MediaTemple support, they should know what is going on and how to fix it for you.

    Thanks.

    Best regards,
    Ben

This discussion has been closed.

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