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Unable to save campaign - Unknown column 'web_version_lang' in 'field list'
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Issue while converting to WYSIWYG editor (lines of code appearing from nowhere)
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Custom Domain location problem
I am adding a couple of custom domains and having issues. I have followed all the advice on the troubleshooting page but still no joy. I have Sendy located at suljam.work/email and I have set the CNAME for techmo.uk (the custom domain) to newsletter | CNAME | suljam.work.so the test login should show at… -
Help with updating
Hi, I just updated Sendy to 5.2.2, because I was getting a red error sign when trying to send campaigns saying my Sendy couldn't communicate to Amazon. At the time I was in the middle of trying to send a campaign. The first thing I did after updating was try to continue sending that campaign. In the Edit Campaign page I… -
Questions regarding new monthly campaign with drip and annual auto responders
Hi Ben & All, I've a couple of questions regarding setting up a campaign that includes the drip and annual autoresponders. I've no doubt someone else has tried to implement something similar, so I'd be grateful to share in your experience of achieving it. Scenario I'm creating a monthly specials newsletter list where each… -
Login page was not found 404
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Redirects have stopped working
I've followed the online guide re: 404 and redirects, but nothing seems to be working. For some reason - and without any changes at our end - the login page started giving a 404 error. We can still access the page via login.php - but then once logged in, any subsequent page navigation gives the 404 error. Somehow the… -
Error when editing autoresponder
So I go to edit one of the emails on my autoresponder. I click 'save and next' and get this cryptic error: "Unable to save autoresponder email You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ' links_tracking = WHERE id=3 AND ares_id=1'… -
Can't create campaign with click tracking
I get this error: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'http://www.google.com">test ", "", 1, 0, 0, 1, 1)' at line 1 Or check https://sendy.co/troubleshooting#403-forbidden-error-when-clicking-save-and-next as you may have… -
Can't save autoresponder
I am trying to save an autoresponder email. Sometimes it lets me and sometimes I get this message: Please ensure you have granted FULL privileges to your MySQL user for your database. Or check https://sendy.co/troubleshooting#403-forbidden-error-when-clicking-save-and-next as you may have "mod_security" enabled on your…