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  • Ben April 2013
Getting DKIM verified when using Plesk - CNAME won't accept underscore (_).
  • Vote Up0Vote Down njwrigleynjwrigley
    Posts: 32Sendy user

    Turns out that the CNAME that you need to apply to your domain to allow Amazon to sign your emails uses something like this:

    **************._domainkey.your_domain.com (where ******** is some random text).

    Unfortunately, older versions of Plesk will not allow you to enter the '_' (underscore) character - the reason is just plain boring, so I won't explain.

    However, if you have access to the database which is running Plesk - the PSA as it is known, then you have a work around:

    https://forums.aws.amazon.com/thread.jspa?threadID=122844

    This worked for me and Amazon took about 30 seconds to auth my domain once I had carried out the instructions contained in that article.

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Thanks Nathan, I'm sure users who uses an old version of Plesk will find this useful.

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