Troubleshooting

Discussion List

• Autoresponder doesn't seem to be working

  Resolved 16 views 2 comments 0 points Most recent by Ben August 7
• Moving to a docker setup triggered an email list to resend all the autoresponders

  Resolved 10 views 2 comments 0 points Most recent by Ben July 29
• cron job for autoresponder stopped working (after years)

  Resolved 40 views 3 comments 0 points Most recent by lmorgan611 July 19
• Lists screens loading speed

  Resolved 31 views 2 comments 0 points Most recent by Ben July 13
• API "Create Campaign" ignores the brand's "Anonymously" tracking default (defaults to full)

  Resolved 21 views 2 comments 0 points Most recent by Ben July 13
• Bug? 4-byte chars (emoji) silently become ?

  Resolved 23 views 2 comments 0 points Most recent by Ben July 13
• URL clicks question

  Resolved 118 views 2 comments 0 points Most recent by Ben April 9
• Images not loading in Mac Mail

  Resolved 12 views 2 comments 0 points Most recent by Ben April 9
• API calls stopped working after migrating Sendy to another server

  Resolved 89 views 2 comments 0 points Most recent by Ben January 19
• Error 500 on opening subscription form.

  Resolved 60 views 2 comments 0 points Most recent by Ben January 17
• Help with DMARC authentication

  Resolved 123 views 2 comments 0 points Most recent by Ben January 16
• CSV import returns malformed records due to foreign characters

  Resolved 47 views 2 comments 0 points Most recent by Ben January 15
• Change domain and file not found

  Resolved 68 views 2 comments 0 points Most recent by Ben November 2025
• Custom domain shows 404 error

  Resolved 81 views 2 comments 0 points Most recent by Ben September 2025
• Campaign not sending mails. showing to zero subscribers.

  Resolved 134 views 2 comments 0 points Most recent by Ben September 2025
• Unable to toggle light / dark mode

  Resolved 46 views 2 comments 0 points Most recent by Ben August 2025
• Sendy displayed with CSS stripped off

  Resolved 80 views 2 comments 0 points Most recent by Ben August 2025
• CSV import at 0%

  Resolved 92 views 2 comments 0 points Most recent by Ben August 2025
• Can't add username for Oracle SMTP

  Resolved 90 views 2 comments 0 points Most recent by Ben June 2025
• API returning 'No data passed' in Postman

  Resolved 77 views 3 comments 0 points Most recent by Grafitec June 2025
• Campaign is not sending

  Resolved 230 views 2 comments 0 points Most recent by Ben May 2025
• Moving Sendy to subdomain

  Resolved 353 views 2 comments 0 points Most recent by Ben May 2025
• Forbidden error after clicking 'Save and next'

  Resolved 78 views 2 comments 0 points Most recent by Ben May 2025
• Campaign says sent, but no emails delivered via SMTP

  Resolved 152 views 2 comments 0 points Most recent by Ben May 2025
• Database error when running cron tasks

  Resolved 107 views 2 comments 0 points Most recent by Ben April 2025
• Three out of four Autoresponders working.

  Resolved 102 views 3 comments 0 points Most recent by steve_g April 2025
• Sendy isnt replacing personalization tokens?

  Resolved 90 views 2 comments 0 points Most recent by Ben April 2025
• Error "No data passed" when request HTTP POST

  Resolved 229 views 2 comments 0 points Most recent by Ben January 2025
• Forbidden (403 error) using shared hosting with hPanel (Hostinger)

  Resolved 137 views 0 comments 0 points Started by ActiveDean January 2025
• Undelivered emails with error code 0

  Resolved 495 views 3 comments 0 points Most recent by spamabi August 2024