Troubleshooting

Discussion List

• Another 404 issue - apologies

  Resolved 13 views 2 comments 0 points Most recent by Ben October 14
• Continual automated unsubscribes still happening for some users

  Resolved 15 views 2 comments 0 points Most recent by Ben September 17
• Getting verification message even after multiple verifications

  Resolved 35 views 2 comments 0 points Most recent by Ben September 3
• Last 2 builds causing EC2 instance to overload RAM

  Resolved 9 views 2 comments 0 points Most recent by Ben August 15
• Autoresponder doesn't seem to be working

  Resolved 41 views 2 comments 0 points Most recent by Ben August 7
• Moving to a docker setup triggered an email list to resend all the autoresponders

  Resolved 24 views 2 comments 0 points Most recent by Ben July 29
• cron job for autoresponder stopped working (after years)

  Resolved 609 views 3 comments 0 points Most recent by lmorgan611 July 19
• Lists screens loading speed

  Resolved 45 views 2 comments 0 points Most recent by Ben July 13
• API "Create Campaign" ignores the brand's "Anonymously" tracking default (defaults to full)

  Resolved 583 views 2 comments 0 points Most recent by Ben July 13
• Bug? 4-byte chars (emoji) silently become ?

  Resolved 785 views 2 comments 0 points Most recent by Ben July 13
• URL clicks question

  Resolved 133 views 2 comments 0 points Most recent by Ben April 9
• Images not loading in Mac Mail

  Resolved 18 views 2 comments 0 points Most recent by Ben April 9
• API calls stopped working after migrating Sendy to another server

  Resolved 102 views 2 comments 0 points Most recent by Ben January 19
• Error 500 on opening subscription form.

  Resolved 68 views 2 comments 0 points Most recent by Ben January 17
• Help with DMARC authentication

  Resolved 133 views 2 comments 0 points Most recent by Ben January 16
• CSV import returns malformed records due to foreign characters

  Resolved 57 views 2 comments 0 points Most recent by Ben January 15
• Change domain and file not found

  Resolved 74 views 2 comments 0 points Most recent by Ben November 2025
• Custom domain shows 404 error

  Resolved 94 views 2 comments 0 points Most recent by Ben September 2025
• Campaign not sending mails. showing to zero subscribers.

  Resolved 141 views 2 comments 0 points Most recent by Ben September 2025
• Unable to toggle light / dark mode

  Resolved 51 views 2 comments 0 points Most recent by Ben August 2025
• Sendy displayed with CSS stripped off

  Resolved 86 views 2 comments 0 points Most recent by Ben August 2025
• CSV import at 0%

  Resolved 97 views 2 comments 0 points Most recent by Ben August 2025
• Can't add username for Oracle SMTP

  Resolved 99 views 2 comments 0 points Most recent by Ben June 2025
• API returning 'No data passed' in Postman

  Resolved 84 views 3 comments 0 points Most recent by Grafitec June 2025
• Campaign is not sending

  Resolved 236 views 2 comments 0 points Most recent by Ben May 2025
• Moving Sendy to subdomain

  Resolved 369 views 2 comments 0 points Most recent by Ben May 2025
• Forbidden error after clicking 'Save and next'

  Resolved 85 views 2 comments 0 points Most recent by Ben May 2025
• Campaign says sent, but no emails delivered via SMTP

  Resolved 160 views 2 comments 0 points Most recent by Ben May 2025
• Database error when running cron tasks

  Resolved 115 views 2 comments 0 points Most recent by Ben April 2025
• Three out of four Autoresponders working.

  Resolved 113 views 3 comments 0 points Most recent by steve_g April 2025