How to verify if session.save_path is working

kcdental

I'm having the login issue described here:
https://sendy.co/forum/discussion/4974/after-fresh-install-cannot-get-past-login-screen-/p1

Our Sendy install was working fine, previously, but we haven't used it in a while and now it's not letting us log in.

Our host is GoDaddy. I have spent a bunch of time with them trying to verify that that session.save_path is set up correctly, but it's still not letting us log in. I've tried disabling any caching pluings (the only thing I have that might count as that is WordFence) but that doesn't help. We also just upgraded to version 3.

Is there a way to actually verify that session.save_path is set up correctly? Is there anything else I can try?

Thanks!

Ben

Hi,

I checked your session.save_path in your phpinfo and see that your session.save_path has 'no value' (see screenshot below):

Screenshot:

Please contact GoDaddy support on fixing this. The session.save_path needs to be set to the path of a writable directory.

Thanks.

Best regards,
Ben