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Getting 'Not Acceptable' error when deleting subscribers

edited December 2014 in Troubleshooting

I am unable to delete subscribers from a list when logged into Sendy. I would think this is an issue with the clean urls, but I see that php calls that are unrelated to subscriber deletion is working fine with clean urls. Can anyone provide some direction on how to best correct this error?

This line works fine:http://outvox.net/mailer//subscribers?i=4&l=7

This line does not.

http://outvox.net/mailer//delete-from-list?i=4&l=7

Here is the error message:

Not Acceptable

An appropriate representation of the requested resource /mailer//delete-from-list could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Comments

  • BenBen
    edited December 2014

    Hi,

    Check with your host if mod_security is turned 'on' on your server. If so, please turn it off.

    Best regards,
    Ben

  • That worked, Ben. Thank you.

This discussion has been closed.