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Can't set up bounces and complaints...
  • Vote Up0Vote Down pinwalepinwale
    Posts: 13Sendy user
    SNS: I am still trying to get a confirmation email for the "bounces" & "complaints" topics but it is not getting verified. I don't know what sendmail is, but this is supposed to be my (mt) PHP info page: http://s140333.gridserver.com/gs-bin/phpinfo.php5 It has something about sendmail but it has no value.

    I talked to (mt) support and they said that "You should be able to send email via php on the (gs) Grid-Service, so long as you specify the correct connection and user information in your php script or application." This is probably a case of missing something very simple, but it would be great if someone could help me out with this. Thanks!
  • 4 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    1. Have you checked your spam folder? It's most probably in your spam folder?

    2. Is your endpoint URL correct? "includes/campaigns/bounces.php" should be appended at the end of your installation URL. Likewise for complaints "includes/campaigns/complaints.php". For example, http://domain.com/includes/campaigns/bounces.php for bounces

    3. In SNS console, is your endpoint set to HTTP? And not "HTTPS" or other values in the drop down menu
  • Vote Up0Vote Down pinwalepinwale
    Posts: 13Sendy user
    1. I don't have anything in my spam folder. :|

    2. & 3. Yep, I'm fairly sure I did. I successfully created the SNS topics and but I can't seem to successfully subscribe to them. Here is a screenshot of the SNS console: http://d.pr/i/um7c

  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support
    Have you included a valid email in /includes/config.php:

    define('EMAIL', 'yourname@domain.com');

    This is the email address that the confirmation email is being sent to.
  • Vote Up0Vote Down pinwalepinwale
    Posts: 13Sendy user
    I have included my email in /includes/config.php and tried to subscribe a couple of times and now it works!

    Thanks Ben!
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