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Can't upload lists after enabling cron job for uploads
  • Hi, we had a large list to upload (approx. 150,000). So I decided to turn on the cron jobs as Sendy suggested. We're running Sendy on our own Linux box and I run the commands suggested by Sendy in the terminal and now when I try to upload a list it acts like it's working okay, but the progress meter stays at 0% (we've let it run for a couple hours on a smaller list of 30K).

    Any ideas? Also the tip to add the cron job doesn't show up in Sendy anymore can I can't remember what the commands were so I'm not sure how to debug this issue.

    Thanks!

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi,

    First of all, never run the cron job command in the terminal. This will give Sendy a false positive that the cron job is working properly even if it is not.

    If the import is not moving and stuck at 0%, your cron job is not setup correctly to execute the import.csv.php script that in turn imports the CSV.

    To see the cron job setup instructions again, visit http://sendy.printsourcegroup.com/sendy/reset-cron.php to reset cron job statuses in the database. You'll see the cron job instructions in a blue box again at the CSV import page.

    Thanks.

    Best regards,
    Ben

  • Ah, rad. Thanks for the tip on repointing the cron job and the quick reply. I was actually able to get it up an running yesterday by manually adding the cron job to the cron file. When I originally added it, I missed the import-csv.php cron job and found that was needed by searching the forums. Thanks again!

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