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Export subscribers who opened incomplete list

edited January 2013 in Troubleshooting

While Sendy dashboard reports 79 unique opening of a campaign, the Excel listing will only show 74 of them.
Some seem missing and indeed, I am not in the list, though I was in the subscriber list and opened the email.
Any chance to have this fixed ?

Comments

  • Hi @mediana,

    The 5 missing emails either unsubscribe, bounced or marked as spam. So they were not included in the export.

    Thanks.

    Ben

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