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Can't get CSV of contacts to import

edited November 2016 in Troubleshooting

Not getting any errors either. List contains about 1000 contacts. Some lines are missing names. As soon as I upload it, it goes to the screen showing a line graph of subscribers, and nothing imports. Adding an email manually in the box below the CSV upload works fine. Suggestions?

Comments

  • Hi,

    Try doing a test by importing a CSV with just 1 record. See if it gets imported. If it does, then something may be wrong with the CSV of 1000.

    Best regards,
    Ben

  • That did it - pasted it into a new CSV and magically it works. Thanks Ben.

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