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404 error for one brand

edited April 2017 in Troubleshooting

After updating to the latest version, one of our brands gets a 404 error message, but all other brands still work fine.

http://www.mydomain.com/sendy/app/?i=1 returns the error message, but all other brands (URL's ending with 1-5) works fine.

Comments

  • Hi,

    I suggest re-uploading Sendy to make sure all necessary files are uploaded:

    1. Download a copy of Sendy from http://sendy.co/get-updated with your license key (use the form at the top left of the page to download Sendy).

    2. Then re-upload all of Sendy's files to your server (except /includes/config.php and /uploads/ folder) replacing the old ones.

    Make sure all necessary files are uploaded.

    Thanks.

    Best regards,
    Ben

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