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How to create a blacklist or suppression list
  • Vote Up0Vote Down efferatoconiglioefferatoconiglio
    Posts: 5Sendy user

    Hi guys, i am migrating my db to sendy from another services
    i would need to import my blacklist somewhere
    how can i do that?
    thanks!

  • 5 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,447Sendy support

    Hi,

    1. Create a new list
    2. Import the 'blacklist' CSV file
    3. Then use the 'Mass unsubscribe' function to mass unsubscribe all the subscribers you've just imported

    In future when you import a CSV and if there are email addresses matching those already marked as unsubscribed in the 'blacklist', they will not be imported.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down efferatoconiglioefferatoconiglio
    Posts: 5Sendy user

    THANKS. it sounds perfect: btw when i use mass unsubscribe do the e-mail addresses remain in the database or are they completely deleted?

  • Vote Up0Vote Down efferatoconiglioefferatoconiglio
    Posts: 5Sendy user

    i think it is important they remain to avoid to re-import them again

  • Vote Up0Vote Down BenBen
    Posts: 3,447Sendy support

    Hi,

    when i use mass unsubscribe do the e-mail addresses remain in the database or are they completely deleted?

    They remain in the database, not deleted.

    When you re-import the same emails in future, any emails that were marked as 'unsubscribed' in the list or any other list in the brand, it will be skipped.

    Thanks.

    Best regards,
    Ben

  • Vote Up0Vote Down BenBen
    Posts: 3,447Sendy support

    In version 4 and up, you can now import suppression lists, under 'Blacklist ยป Suppression list':

    Best regards,
    Ben

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