Gmail unsubscribe link not showing
I am running Sendy on a single generic domain like genericdomain.xyz (Yes, it's a .xyz domain and I mentioned that because maybe that's part of the problem)
I have multiple email lists for multiple projects being managed and I'm accessing everything through AWS, SES, SMTP. Everything seems to be working well and no issues except for the following issue that I have noticed:
For some reason Gmail unsubscribe links that are next to the email address are not showing in any of their web applications or mobile apps. I would like these to display because I do believe it reduces spam reportings if you allow users to unsubscribe as easy as possible.
What could be causing this to not display? Is it possible that Gmail simply doesn't like the fact that the emails are are signed by and mailed by projectone.com but the unsubscribe link listed in the headers is from genericdomain.xyz?
Or maybe like I mentioned before it's because I'm using a .xyz domain for the generic domain and I should use a .com?
Comments
Hi,
Gmail determines when to show the native unsubscribe link at the top of the email by evaluating your sender reputation.
Gmail only shows the unsubscribe link if the source of the message has accumulated sufficient trust. Please see below:
Screenshot:
Source: https://support.google.com/mail/thread/49653586?hl=en&msgid=49801705
Best regards,
Ben
Interesting. Let me think about this.