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Can't add username for Oracle SMTP

edited June 27 in Troubleshooting

Hello, I'm trying to get this to work on Oracle Cloud. Oracle for whatever reason uses SMTP TLS with a 160 character username. When I try to save the screen is blank and does not save. I've narrowed it down to just the username field as all others work when I set the settings to SMTP Other.

https://docs.oracle.com/en-us/iaas/Content/Email/Reference/gettingstarted_topic-create-smtp-credentials.htm

Is there anything that would block this on the php side?

Thank you.

Comments

  • Hi,

    That’s an exceptionally long username with 160 characters. The smtp_username column under the apps table in Sendy’s MySQL database only accepts up to 100 characters. That probably explains why.

    To solve this, login to Sendy’s MySQL database directly and change the character limit for smtp_username under the apps table to 200.

    Best regards,
    Ben

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