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Autoresponders are not going out

vgnocchivgnocchi
edited November 2012 in Troubleshooting
We installed Sendy today, everything is ok, except the autoresponders are not going out.
We setup 3: ON SIGN UP, 10 minutes after SIGNUP & 1 day after SIGNUP. None were send!
Can I provide you with url, username & password?

Comments

  • BenBen
    Hi, is cron setup to execute every 1 minute?
  • vgnocchivgnocchi
    Yes, I thing so, are anyway we can check?
  • BenBen
    How does your cron setup look like?
  • vgnocchivgnocchi
    edited November 2012
    1 * * * *

    the command we use on our hosting is:

  • vgnocchivgnocchi
    we couldn't add: /dev/null 2>&1
    It's that necessary?
  • BenBen
    The cron job setting is wrong.

    It should be

    */1 * * * *

    instead of

    1 * * * *

    as shown in the cron job instructions.
  • vgnocchivgnocchi
    Thanks Ben, now it's working, but all emails are OK on gmail, hotmail, etc, but Outlook is moving them to Junk Email folder (SPAM), any ideas?
  • BenBen
    Your emails ending up in junk folder isn't an issue with Sendy, but is a question of why your recipient thinks it's spam. You may want to setup DKIM for your 'from email' in your SES console.
This discussion has been closed.

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