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Links not counting (zero in Link activity) when using query strings

alfredojezalfredojez
edited January 2013 in Troubleshooting

Have created a newsletter that contains links (a tags with href outside an image). These links have query strings (like http://comparabien.com.pe/blog-consejos/regalate-navidad-deudas/?utm_source=comparabien&utm_medium=email&utm_campaign=newsletter-1212)

When looking at Link activity all of them appear with count 0

Is there a restriction for number of character for links to be counted? or what are the guidelines for links?

Comments

  • BenBen

    Hi @alfredojez,

    Is there a restriction for number of character for links to be counted? or what are the guidelines for links?

    There's no restriction for number of characters in links.

    I just sent a test newsletter to myself with your link and the click count was recorded.

    Please PM me these details so I can help you check:

    • Sendy installation URL, email and password
    • FTP credentials

    Thanks.

    Ben

  • BenBen

    Hi @alfredojez,

    Thanks for your installation credentials.

    I just sent a test email to myself that includes your link (with query strings) and it's working:

    http://comparabien.com/apps/sendy/l/2bfy/2b

    I also test sent the draft that you wanted me to test and the links are working too:

    One example link: http://comparabien.com/apps/sendy/l/2bfy/2e

    Thanks.

    Ben

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