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Going above 100%?

edited March 2013 in Troubleshooting

I just sent an email campaing to the same list I have always sent in the past days but... surprise, the counter at one point went above 100%, it reached as high as 110% until I got scared that it could be sending email not only to my list but to several others, so I decided to reboot the server immediately...

This is a screenshot of the mailing:

http://screencast.com/t/fWiQB1pD

As you can see up until the last sending, the amount of sent emails was decreasing (from our max of 10,315 when we added suscribers from a second list into a single one) due to bounces, unsuscribes, etc, but just a few mins ago... "it went to eleven" so far results do not show at Amazon SES that mention increased sending... could it have been just the javascript not stopping but the sending part working correctly?

Thanks!
Antonio

Comments

  • Weirder Yet... The reports page mentions still more emails sent than the previous page:

    http://screencast.com/t/w8iiSpjnrz7

    And amazon as well

    http://screencast.com/t/86ujOCTtY

    But the list I chose to send:

    http://screencast.com/t/HBmOFBoex

    has 10103 suscribers... now I am puzzled at what happened...

  • Just checked and Amazon registers more than the 10101 emails sent: so maybe it sent to the same list over and over?

    http://screencast.com/t/4ZuVQB6UP9u

  • Hi @adavila78,

    Thanks a lot for all these info.

    May I know if you're using cron to send emails and at the same time, you clicked "Resume" whenever you saw that sending had timed out? If you did click "Resume", roughly how many times have you clicked it?

    Thanks.

    Ben

  • Hi Ben, do not recall if chrome crashed and prompted a page reload, that could have caused it.

    Right now I am sending another campaign to the same list and chrome crashed so it prompted a reload, will let you know if it happens again, if I clicked resume or reloaded the page, it must have been only once.

    Regards
    Antonio

  • Well it did not happen this time... maybe it was the resume function, will keep you updated Ben,

    Regards Antonio

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