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Error Message - Invalid license or domain Are you running Sendy on the domain you purchased it for?

dongledongle
edited August 2013 in Troubleshooting

Hi,
I purchased and Installed Sendy yesterday and everything was working fine. But for some reason today i'm getting the error "Invalid license or domain Are you running Sendy on the domain you purchased it for?"

I originally purchased the sendy licence using the top level domain (mydomain.com) and have since requested a licence for the sub domain (sub.mydomain.com) which Sendy is installed on, but i still get the invalid licence error message when i try to login.

Thanks for any help

Comments

  • BenBen

    Hi,

    Your server may have a firewall that blocks outgoing connections.

    Check with your host if there's a firewall blocking connections.

    Best regards,
    Ben

  • dongledongle

    Thanks for the response. I've moved Sendy to a different host and using a different domain. I've sent a change domain name request.

  • dongledongle

    All working on the new host and domain. Thanks for your prompt support

This discussion has been closed.

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