I can see that my complaint rate is almost 0.2 percent, at aweber the limit was 0.1, so i would like to know what is the limit in SES to avoid being banned.
Thank you. TI'm at risk with my complaint rate, i have a daily limit of 95 000 emails now. What do you suggest ? I strongly believe that after i will have mailed all my 1.200.000 subscribers the complaint rate will be below 0.1, but well, to arrive there maybe i will get banned first.
Comments
Hi Johan,
Taken from Amazon SES Email Sending Best Practices Whitepaper:
0.1 percent for complaints:
5 percent for bounces:
Thanks.
Best regards,
Ben
Thank you. TI'm at risk with my complaint rate, i have a daily limit of 95 000 emails now. What do you suggest ? I strongly believe that after i will have mailed all my 1.200.000 subscribers the complaint rate will be below 0.1, but well, to arrive there maybe i will get banned first.
Try including your unsubscribe link at the very top of your newsletter, at least for now.