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Amazon SES Region List Empy

puroleadspuroleads
edited May 2014 in Troubleshooting

I have 2 questions regarding this topic

  1. When in settings, the Amazon SES Region DropDown list is empty so We can't select one.
  2. We have more than one third party email provider so We declare smtp info for each brand, but in the brand configuration there's no section to pick the Amazon SES Region.

We have been able to send emails through mandrill, but from Amazon it's been impossible. We've followed the step by step documentation and We have all set up, but when We send a test email it never reach our inbox

Comments

  • BenBen

    Hi,

    1. Login to your database via phpmyadmin
    2. Click login table
    3. Check that the column ses_endpoint exists in this table?

    If it doesn't exist in the login table, create a column:

    Column name: ses_endpoint
    Type: VARCHAR
    Length: 100

    Then set the value for the ses_endpoint column for the first column in login table to 'email.us-east-1.amazonaws.com'

    Thanks.

    Best regards,
    Ben

  • puroleadspuroleads

    Thanks. I'll try it

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