Skip to content

Opening a list results in blank page

luisescoffieluisescoffie
edited June 2014 in Troubleshooting

I have already installed sendy, made a test email, but when I create a list, and open the list by clicking on the name, it results in a blank page. Why? I need that to be fixed, in order to start using sendy in to production mode. Thanks for your assistance. Im using latest v 1.1.9.2 and I have made the same process of opening the list in Chrome v 35.0.1916.153 m and IE v 11.0.9600.17126 and it's the same, a blank page. My hosting provider is mochahost.

Comments

  • BenBen
    edited June 2014

    Hi,

    Please check your PHP error_log to find related errors for that.

    Thanks.

    Best regards,
    Ben

  • luisescoffieluisescoffie

    I have checked it already and the last error in PHP is from November 2013. Sorry. What could it be?

  • luisescoffieluisescoffie

    [26/Jun/2014:21:30:54 -0500] "POST /EmailMarketing/includes/create/test-send.php HTTP/1.1" 200 0 "http://luisescoffie.com/EmailMarketing/send-to?i=1&c=1" "Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko" this is from another log.But I couldn't find the list opening in the log.

  • luisescoffieluisescoffie
    edited June 2014

    I have found the error log from sendy. I will copy & paste it here as for you:

    [26-Jun-2014 21:50:42 America/Chicago] PHP Notice: Undefined index: pay-and-schedule in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/payment.php on line 42
    [26-Jun-2014 21:51:39 America/Mexico_City] PHP Notice: Undefined property: stdClass::$body in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/includes/helpers/ses.php on line 560
    [26-Jun-2014 21:59:17 America/Mexico_City] PHP Notice: Undefined property: stdClass::$body in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/includes/helpers/ses.php on line 560
    [26-Jun-2014 22:04:13 America/Mexico_City] PHP Notice: Undefined property: stdClass::$body in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/includes/helpers/ses.php on line 560
    [26-Jun-2014 22:04:13 America/Mexico_City] PHP Notice: Undefined property: stdClass::$body in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/includes/helpers/ses.php on line 560
    [26-Jun-2014 22:05:06 America/Mexico_City] PHP Fatal error: Call to undefined function get_app_data() in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/subscribers.php on line 54
    [26-Jun-2014 22:05:51 America/Mexico_City] PHP Notice: Undefined property: stdClass::$body in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/includes/helpers/ses.php on line 560
    [26-Jun-2014 23:01:00 America/Chicago] PHP Notice: Use of undefined constant PHP_VER - assumed 'PHP_VER' in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/_compatibility.php on line 3
    [26-Jun-2014 23:01:00 America/Chicago] PHP Notice: Use of undefined constant TOTAL_SCORE - assumed 'TOTAL_SCORE' in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/_compatibility.php on line 4
    [26-Jun-2014 23:37:53 America/Mexico_City] PHP Fatal error: Call to undefined function get_app_data() in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/subscribers.php on line 54
    [27-Jun-2014 00:30:16 America/Mexico_City] PHP Notice: Undefined property: stdClass::$body in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/includes/helpers/ses.php on line 560
    [27-Jun-2014 00:31:15 America/Mexico_City] PHP Fatal error: Call to undefined function get_app_data() in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/subscribers.php on line 54
    [27-Jun-2014 00:32:09 America/Mexico_City] PHP Fatal error: Call to undefined function get_app_data() in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/subscribers.php on line 54

  • luisescoffieluisescoffie
    edited June 2014

    Also I forgot to tell you, my PHP version is 5.5.3 and here are the specifications of my PHP.

    allow_url_fopen Off
display_errors  Off
error_reporting E_ALL
file_uploads    On
include_path    .:/opt/alt/php55/usr/share/pear:/opt/alt/php55/usr/share/php
log_errors  On
mail.force_extra_parameters no value
max_execution_time  30
max_input_time  -1
memory_limit    256M
open_basedir    no value
post_max_size   8M
session.save_path   /tmp
short_open_tag  On
upload_max_filesize 8M
  • luisescoffieluisescoffie

    Sorry, PHP version 5.5 only.

  • BenBen

    Hi,

    This could be the issue:

    PHP Fatal error: Call to undefined function get_app_data() in /home/liv3volc/public_html/luisescoffie.com/EmailMarketing/subscribers.php on line 54

    1. Did you modify any of Sendy's scripts?
    2. Can you please try re-uploading all of Sendy's files to your server (excluding /includes/config.php and /uploads/ folder).

    Thanks.

    Best regards,
    Ben

  • luisescoffieluisescoffie
    edited June 2014

    Thanks.

    1. I haven't modified anything in Sendy
    2. I'm reuploading the files you said.

    Will post an answer in a couple of minutes.

  • luisescoffieluisescoffie

    I have reuploaded everything, and now it's OK. Thanks! :D

This discussion has been closed.

© Sendy.co 2024