Skip to content

Emails not sending now but used to work

kraftedmusickraftedmusic
edited September 2014 in Troubleshooting

I set up a campaign exactly the same as I always do, chose the list I wanted to send to, it's telling me that it's sending it, but there's no opens, no bounces, no unsubscribes, and it's not taking off the emails sent from the quota on Amazon SES!

It's worked fine, now it's telling me it's sending out, but it's clearly not, I'm not even receiving any test emails??

Anyone had a similar problem? Know a fix?

Comments

  • BenBen

    Hi,

    Try sending a test email in your Amazon SES console (not in Sendy) and see if you get any error message from Amazon.

    Best regards,
    Ben

  • kraftedmusickraftedmusic

    Hi Ben,

    Thanks for your swift reply, it is indeed a problem Amazon's end, I've contacted them to sort.

    Cheers

This discussion has been closed.

© Sendy.co 2024