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403 Forbidden error

elcidofaguyelcidofaguy
edited January 2015 in Troubleshooting

Dear Support,

For some reason my code has stopped working with moving people from prospects list to members list through use of the API call (unsubscribe from prospects, subscribe to members)... I checked error logs and it states: Failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden - And that is on the line of code which calls the send API...

It used to work and now it does not - and is driving me a little insane right now... As far as I can see the problem is to do with my sendy install which is on another server/host.

Appreciate any help you can offer!

Many Thanks,

Respectfully,

Sid

Comments

  • BenBen
    edited January 2015

    Hi,

    Please contact your hosting support to turn off mod_security on your server to resolve this issue.

    Best regards,
    Ben

  • elcidofaguyelcidofaguy
    edited April 2015

    Hi Ben,

    Indeed that has helped with looking in the right direction and I now have the error fixed....

    Again many thanks!

    Cheers,

    Sid

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