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Do I need to remove bounced, complaints and unsubscribed emails?

TomLeograndeTomLeogrande
edited June 2015 in Questions

If I get a bounce or an unsubscribe do I need to remove them from my lists?

Next if they are removed from one list - are the also removed from other potentil lists or future imports?

Thank you in advance for any answers!!

Comments

  • BenBen

    Hi,

    If I get a bounce or an unsubscribe do I need to remove them from my lists?

    No you do not need to.

    Next if they are removed from one list - are the also removed from other potentil lists or future imports?

    Just don't remove any emails that are marked as 'bounced', 'marked as spam' or 'unsubscribed' so that future campaigns will never be sent to them again.

    Best regards,
    Ben

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