Unable to get SES quota from Amazon

mpmumau · July 2015

I have installed Sendy on a server that I operate. While the installation process seems to have worked, I continue to get "Unable to get your SES quota from Amazon" as an error message in Sendy.

I have reviewed other posts regarding this issue, and so far I have done the following:

Verified that my server's time is synced to NTP. The following is my output from ntpq -p

 +mx-a.smith.is   198.55.111.5     3 u   69  128  377   80.885   -0.278   2.463
 -triangle.kansas 128.252.19.1     2 u    5  128  365   73.386   -3.568   3.965
 *name1.glorb.com 64.113.32.5      2 u  116  128  377   39.633   -1.671   0.892
 +pool-test.ntp.o 127.67.113.92    2 u   67  128  367   81.395    2.537   1.316

I believe that that data confirms that I am less than a few seconds out of sync from various NTP servers; often it is even less than a second out of sync.

Ensured that my IAM credential has the AmazonSESFullAccess policy.
Double checked my credentials, and also created new IAM credentials to ensure that it wasn't a freak issue with the first account.

What other things do I need to check in order to get the SES quota?

Ben · July 2015

Hi,

Sync your server clock with NTP using the following SSH command for Linux:

sudo /usr/sbin/ntpdate 0.north-america.pool.ntp.org 1.north-america.pool.ntp.org 2.north-america.pool.ntp.org 3.north-america.pool.ntp.org

Best regards,
Ben

mpmumau · July 2015

Yeah I figured it out eventually. Just for posterity's sake, I was mistakenly trying to use my SES SMTP credentials rather than the IAM credentials. Once I plugged in the correct credentials, everything was ok.

Unable to get SES quota from Amazon

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