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I can see the click links for the mailer but open links shows zero.
Can you send me your Sendy installation URL, email and password so I can check?
I found the issue. The error was:
Fatal error: error traversing database - perhaps it is corrupt? in /opt/bitnami/apps/joomla/htdocs/sendy/includes/helpers/geo/geoip.inc
I checked /includes/helpers/geo/geoip.inc in your /sendy/ directory and found that it is corrupted, it's an empty file. I re-uploaded a fresh copy of 'GeoIP.dat' file to /includes/helpers/geo and opens tracking is working now.
Yes, it's finally working. I am really thankful to you, Ben! Have great day.