Skip to content

Why do I have this code in my emails? url(data:image/png;base64

edited June 2016 in Troubleshooting

Hi!

I've just set up sendy and started playing with the email editor. When I switch to the source view I see a long list of codes. Like this

 <div style="display: none; border: none; cursor: pointer; margin: 0; padding: 0; box-shadow: 0; position: absolute; width: 22px; height: 21px; background: transparent; background-image: url(data:image/png;base64,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 . .. 

I'm not programmer and I have not met anything similar before. Is that normal? Or it shouldn't be there?

What do you think?

Thanks

Comments

  • Hi,

    One of your browser extension is likely adding these code into the editor when you were composing your email.

    1. Disable all extensions in your browser as one of your browser extension is inserting redundant code into the WYSIWYG editor when you're creating or editing a campaign
    2. Or use a browser that have no extensions installed
    3. Then create and send your campaign again

    If these mysterious code aren't automatically added to the editor anymore, then you'd need to track down this browser extension that inserts code into the WYSIWYG editor when you're creating/editing a campaign and disable it.

    Thanks.

    Best regards,
    Ben

  • Big thanks for the support! The problem is solved.

This discussion has been closed.