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Unsubscribe from all lists, all brands

PankajPankaj
edited May 2017 in Using Sendy

Hi There

I want that if a mail ID is: bounced or marked as spam or unsubscribed ; it should be permanently unsubscribed from all current & future lists of all brands.
Lemme know the process.

Also need process to permanently unsubscribe from all current & future lists under single brand.

Thanks in advance.

PJ

Comments

  • BenBen
    edited May 2017

    Hi,

    'Brands' are isolated from each other. Only 'Bounced' emails gets universally flagged in all lists no matter which brand they belong to. 'Unsubscribes' and 'Marked as spam' are flagged in the lists 'within the brand' they belong to.

    Thanks.

    Best regards,
    Ben

  • PankajPankaj

    Thanks Ben.
    So does it mean a unsubscribe will work only on one list by-default?
    Is it possible to unsubscribe from all current and future lists under one brand at least?

  • BenBen
    edited May 2017

    Hi,

    Is it possible to unsubscribe from all current and future lists under one brand at least?

    Yes of course. By default, when a user clicks the unsubscribe link, they'll be unsubscribed from ALL lists they belong to in the brand. Unless you change this unsubscribe behavior in the list settings to 'Only this list'.

    Thanks.

    Best regards,
    Ben

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