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Autoresponders not sending to new signups

tekceojamestekceojames
edited October 2018 in Troubleshooting

I've configured an autoresponder on a list that is set to send immediately, I also set up the CRON job on the server to run the autoresponders.php but they do not send when added. The Thank You response works fine though.

Please help!

Comments

  • BenBen

    Hi,

    Please ensure your cron job for autoresponders.php is set to run every 1 minute (not anything more than 1 min as per the cron job setup instructions).

    Thanks.

    Best regards,
    Ben

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