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Email personalization tag not working

jockegbgjockegbg
edited February 2019 in Troubleshooting

Hi,

I want to track id or email in a link so I can see which subscriber made a comment for feedback.

I tried to use like this:

<a href="https://www.mydomain.com/?email=[Email,fallback=test@test.com]">

But Sendy tracking system didn't convert the tag so all clicks went like this:

https://www.mydomain.com/?email=[Email,fallback=test@test.com]

Any way around this issue?

Much appreciated for help

Comments

  • BenBen
    edited February 2019

    Hi,

    The email tag is just [Email], you should not include a fallback in the tag.

    Screenshot:

    Thanks.

    Best regards,
    Ben

  • jockegbgjockegbg

    Many thanks, will update our templates. // joakim

This discussion has been closed.

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