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I cannot connect to the database as above. When I run the compatibility test it states mod_rewrite is not enabled. However, my server has this enabled, I spoke to them already. It also uses the msqli extension. What is going on???
Database connection error has nothing to do with mod_rewrite. If your server already have mod_rewrite enabled then it's enabled.
For database connection error, please see → https://sendy.co/troubleshooting#cannot-connect-to-database