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I'm using Sendy v22.214.171.124 and I'm just testing my first campaign with Sendy.
In my list I added a custom field "First Name".
In my campaign body I use the tag [FirstName,fallback= ] to display the contact's firstname but when I send test message to contacts who have this field filled nothing displays at the tag's place.
I tried with the tag [Name,fallback=] but nothing displays neither.
I really don't understand what I'm doing wrong.
Please ensure that the subscriber's 'Name' field or the custom field 'First Name' in their record is populated with a value and not blank. Otherwise the tag will be converted to a blank value.