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Unable to verify and setup bounces & complaints

edited June 30 in Troubleshooting

Greetings:

After a year of not using sendy, I have upgraded to v 5.22 today, and recreated the IAM sendy user as instructed by the video.

After getting the message "Sendy is unable to verify and setup bounces & complaints handling for your 'From email' address. Here's what you need to do..." I have set up new complaints and bounces topics, and they are OK according to aws:

https://www.dropbox.com/s/cadxqkmz1ohw7w3/Captura de pantalla 2021-06-17 a las 11.42.51.png?dl=0
https://www.dropbox.com/s/i67cpdlfxmbw7wj/Captura de pantalla 2021-06-17 a las 11.43.03.png?dl=0

I have assigned the SNS topics both to the sending email and sending domain.

And yet it doesn't work.

https://www.dropbox.com/s/is07slpxb3yxfs6/Captura de pantalla 2021-06-17 a las 11.45.26.png?dl=0

Can you please provide any help? Many thanks.

Comments

  • BenBen
    edited June 30

    Hi,

    Please follow the instructions as shown in the message:

    Thanks.

    Best regards,
    Ben

  • Hello:

    Thank you for your time, I missread SNSf antought it was SESf which I had already done. MY mistake, it was in front of me.

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