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  • Ben November 2012
Sent count is off and some emails not going through
  • Vote Up0Vote Down JayJay
    Posts: 15Sendy user
    Hey, Ben. I've having some more problems. I am going to give you all the details I can come up with, so please bear with me.

    Yesterday I sent a campaign with the original version 1.1.1 and everything seemed to go fine.

    Today, I updated those two files that you emailed and then got these results from tonight's campaign:
    to_send = 18,076 <- that is the correct subscriber count<br />
    recipients = 25,060 <-huh?<br />
    SELECT * FROM subscribers where last_campaign = '44'; -> 12,545
    SELECT * FROM subscribers where last_campaign != '44' and unsubscribed = '0' and bounced = '0' and complaint = '0' and list = '3'; -> 5,501

    Amazon's management console says that 12,505 emails were sent.

    I have three of my own email addresses subscribed to this list. Only one of them received the email. The one that received it has last_campaign updated appropriately. The two that didn't still have yesterday's campaign id listed under last_campaign.

    I checked the error log and there are lots of these:
    [Sun Nov 18 22:10:05 2012] [error] [client *.*.*.*] PHP Notice: date_default_timezone_set() [function.date-default-timezone-set]: Timezone ID '' is invalid in /var/www/vhosts/domain.com/httpdocs/s/app.php on line 47, referer: http://domain.com/s/send-to?i=1&c=44

    and some of these:
    Sun Nov 18 22:11:27 2012] [error] [client *.*.*.*] PHP Notice: Undefined offset: 2 in /var/www/vhosts/domain.com/httpdocs/s/t.php on line 52
    [Sun Nov 18 22:11:27 2012] [error] [client *.*.*.*] PHP Notice: Undefined variable: email in /var/www/vhosts/domain.com/httpdocs/s/t.php on line 110

    Any ideas?
  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,507Sendy support
    Download 1.1.1.2 to fix this http://sendy.co/get-updated. We just fixed the counting part and released it.
  • Vote Up0Vote Down BenBen
    Posts: 3,507Sendy support
    By the way thanks for all these details, always very helpful.
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