Ben

Hello Ben, just a new around. I installed everything and my send is running in a EC2 virtual machine. But I can't get send the emails. With domain I should verify the one from AWS or the @.....com? Thank you!

Hi ben can you help me track open rates in my sendy. Appreciate your help. Thanks!

Hello Ben, I have installed sendy new version on my centos server at "/var/www/html/sendy". But as I can see links from mail are not getting redirected to specific landing page also I am not getting any open click and unsubscribe report.

Ben! Bravo for Sendy 3.0!! You included the segmentation and exclusion capability I have been dreaming of, thank you thank you thank you x 10,000,000!! I have tons of ungainly lists and this is going to help me solve all of that. Hope you're well, and congratulations on the new release, hope its a big success

hello , any person know how can attach the normal file as word file to sendy

sendy only allow attach the picture file

helo ben I bought sendy yesterday, But I can not attachment the word and excel file

Hey Ben, I am having trouble with our unsubscribe link expanding when we send the email rather then staying as a text link. Any suggestions?

Ben can you please re-open this one about spam subscribers? https://sendy.co/forum/discussion/8192/getting-spam-bot-signups-recently#Item_2 I've got hundreds of them. Double opt-in is a barrier AND also costs money as the fake subscribers do trigger email messages. Maybe you can help us implement Google's new invisible captcha in the form in a way we just have to add a few API tokens?

Hi Ben: so I have a problem: i am trying to login with my email, but it wont let me. I hit forgot your password, enter my email, and i get this message: email does not exist. The email is the same as the purchase email. Thank you

hi Ben . pls help me fix problem , i can't send email because i don't pay money for sendy service and i would like to ask you how to pay money for sendy . I use my credit card. pls help me

Hi Ben: Over the past month I posted a few Forum posts (one was about a bug). None have been posted and I get "Permission Denied" when I try to view them. Is there something wrong with my forum account? Thajks of ryour help~

Hello thank you for your support can you do me a small favour by replying to my message

I tried to post on your forum but can not. can you help me please?

Ben, I tried to log into my sendy.co account and can not. Nothing has changed and i think maybe i was hacked? I tried to restore an access point with my isp and still can not log in. Here is an error log i found, can you help me ? [18-Sep-2016 20:32:02 UTC] PHP Notice: Undefined index: userID in /home/petspect/public_html/sendy/includes/functions.php on line 1 [18-Sep-2016 20:32:02 UTC] PHP Notice: Undefined index: license in /home/petspect/public_html/sendy/includes/functions.php on line 1 [18-Sep-2016 20:32:02 UTC] PHP Notice: Undefined index: license in /home/petspect/public_html/sendy/includes/functions.php on line 1 [18-Sep-2016 20:32:02 UTC] PHP Notice: Undefined index: license in /home/petspect/public_html/sendy/includes/functions.php on line 1 [18-Sep-2016 20:32:02 UTC] PHP Notice: Undefined index: license in /home/petspect/public_html/sendy/includes/functions.php on line 1 [18-Sep-2016 20:36:53 UTC] PHP Notice: Undefined index: userID in /home/petspect/public_html/sen

Hi Ben, how can I change my main email to the account?? It is giving me an error message telling me I only can use the email account I purchased sendy with. (I no longer have access to that email. Pls help.)

Hi Ben, Good day! I would like to inquire if sendy has a feature to block domain instead of just individual email address. Thank you.

Hello Ben, I have been sending emails via sendy and the reports for the campaigns are not correct. I am sending all the emails to email ids which are in India but in the locations stats I am getting 17 out of 20 emails were opened in USA and remaining 3 in India. Can you please help on this ?

Hi Ben, I followed your thread about how to deal with a domain transfer. You have said this: 'If we change domain, can we simply move Sendy or will we have to re-install it all? Move Sendy files to the new server Move your MySQL database as well Change your APP_PATH and MySQL details in /includes/config.php Change your SNS endpoints for bounces/complaints handling in your Amazon SNS console Re-setup your cron jobs That's about it." I have done all this, however now when I try to login, I am asked to reinstall Sendy as well as an orange warning about mod_rewrite. Please advise what I need to do? Thanks. _AA

I have been a sendy 2.03 user for a while. Love the program, but now see it is updated to 2.10. I am using a mod from https://sendy.co/forum/discussion/5827/mod-exclude-lists-feature ... That lets me select exclude lists. Not a coder. Am afraid to update as I assume the mod will no longer work. Need the exclude lists features for what we do.. Is it possible you can verify this mod still works, and if not, can you possibly add the feature into a future version of Sendy? Also, we use one other mod that enables webhooks for mandrill. Again, is any feature/tie-in like that implemented in newer versions? thanks.

Export active subscribers List of 320,000 emails - When I am clicking to Export,the following message is getting diplayed s2p.in is currently unable to handle this request. HTTP ERROR 500

Hi Ben, Good day! I would like to seek for your help. Is it possible for us to enable: When they unsubscribe in 1 list, they are automatically unsubscribed on all the other lists? Even if we add a new list where they are included. Our sendy version is: Version 2.0.8

Hi Ben, i created a discussion 3 days ago, but i didn´t receive an answer yet. Please i need your help. Thank you!

I tried to start a conversation with the title Internal Server Error. I cannot seem to get to it so I wanted to make sure it is out there for review. I cannot access sendy right now after a server upgrade and don't know how to correct this.

Hi Ben, you closed the topic/subject. I am not talking about base64, but the cid method. Please have a look here: https://forums.phplist.com/viewtopic.php?t=10082 .. it more or less shows how to replace normal image tags with cid tags and attach the image to the email This would make Sendy a very powerfull mass emailer. Thanks, Thomas

Ben, created brand new install. Database is new as well. For some reason I cannot import new emails through "import file" option. When I paste emails into a box it works fine.

Hi Ben, Good day! I would like to seek for your help regarding unsubscription. Scenario: 1. I created a campaign 2. I uploaded a list of subscribers 3. few users unsubsribed from the campaign 4. I uploaded again a batch of subscribers including the users which unsubscribed already. Is there a way that everytime I upload a list , the users that unsubscribed will already be deleted or will not be subscribe to all campaign?

Hi Ben can you please help me out? i need a contact with a developer... i need to create some custom actions on your Sendy app. i need to create a notification to send to the admin´s email when a Brand´s Client do an import list, and then i have an option to enable that list or disable it before the client can use it!... Ben Thank you forever! Bendiciones de Semana Santa Hermano

Hi Ben, I just created a Discussion in the troubleshooting area. I am unable to send out my very first campaign because the Send newsletter now button does not work. Would be amazing if you could help me out becasue I am looking at it for several hours now and cannot figure it out why it does not work as it has been paired with AWS. Cheers, Erik

Hi Ben, I sent you an email but maybe you prefer the questions here. I am creating a tool using sendy for my clients and I have some questions on how the brands and clients work. Thank you for creating this great tool. - Is it possible to create an user that have access to several brands? - Can the Amazon SES config be different for the different brands or it will be one Amazon SES for the whole install? - If I have setup a payment for emails, will this be charge if using smtp or ses or it doesn´t matter which delivery method we use? - When will the client pay for the mails delivered? It is not clear on the demo or on the docs (or I didn´t find it). - Can we add other method of payment that is not paypal (I was thinking on stripe)? - Is there any docs on how to add clients and brands to the database manually using a script? I would like to populate the clients automatically. Thanks!

Ben YAHOO Emails have issues with display of content, the emails content is getting garbled and peopleare marking it as SPAM

Hi Ben, I have purchased sendy software 2 days before and installed it successfully. Everything is working good. But I am unable to upload my CSV file in the same format as prescribed in sendy. But everytime I got an error "Please Upload CSV file". What is this. I have already set up cron for import-file.php. I am using Hostgator as my host. Please solve my problem.

Hi Ben! In the subscribers lits the date that appears by default is the last activity . Could I add a custom field with the date of registration? How can I do it? Thank you

Ben, LOVE SENDY. Question, mod_rewrite IS on server but sendy shows yellow "error". Installed no problemo and it seems to be working fine and sending. Is this just something I can ignore since it SEEMS to be working perfectly? I just don't want any surprises! Hate to ask this because it's so common but I cant find any other message where folks "ignored" the yellow error and it working just fine. Just wanna be sure. BUT SO FAR LOVE LOVE LOVE SENDY!!!!!!

Ben I cannot get this thing to install, i've done everything your forum and support say to try, and I cannot get this working, it just gives a redirect loop, am really frustrated. .htaccess doesn't work, and the url is correct in the app settings. Please have someone contact me asap

Can you help me with the following questions? 1. I have created a Brand and imported my lists. If I create another bard, how can I duplicate the same lists? Do I have to re import them again? 2. Can you please explain to me how I can implement the auto unsubscribe in my newsletters? 3. When I try to schedule a newsletter, it says that I have to create a cron job. Do I have to do this for every newsletter or once it is done it will work on all newsletters? Thank you

Hi Ben, I posted a question yesterday asking about being able to save custom fields for importing multiple lists with the same format, but today I can't find it anywhere. The "Mine" button says 1, but when I click it, nothing's there. Is there a posting step that I missed? I searched the forum but didn't find a previous topic about saving an import template. Thanks, Sharon

Are autoresponder sends added to paid volume yet?

hey Ben, I posted a lengthy post earlier this week but never heard back can you help me by chance? I got suspended from SES?

Sorry mi email is wuishy@hotmail.com

Hi, ben my campaign its stuck, i know if there a way you can quote me to help me with this issue, i urgently need to fix this today. my email es wish@hotmail.com Thanks!

Hi Ben I have used this code line for the First Name of the recipient and I ended up with Dear there. <br /> <font style="font-size:14px;color:#000000; font-weight:normal; text-align:left ; text-decoration:none; padding:0px;">Dear [First Name,fallback=there] <br /> Please let me know what might have went wrong as I really can not spot it. Thank you

Hi Ben, I have problem uploading my image to the server , some get uploaded and some not they are similar image ( JPG and almost same size ) can you help me with this an other question , how can I upload a full folder to UPLOAD and manage my upload folder ( copy , upload, delete ...etc ) I was contacting you by email until I discovered this forum...Thanks

Hi Ben, Lets say I create two brands under one account. Is it possible to have Brand A to send emails via SES and other via hostgator (example) - at the same time? without having to take off SES settings from Brand A ? If i remove ses credentials from the main settings, then all the rest of the brands who use SES gets disrupted. Is there any workaround. QUOTE If you prefer using other email service providers over Amazon SES for sending emails, set your SMTP settings here. You must also remove your 'Amazon Web Services Credentials' from the main settings so that emails are sent via these SMTP settings. Note that multi-threading is not supported, bounces and complaints will also not be registered if you use other email service providers to send emails. UNQUOTE

Ben, I can't get the reset my password email...I've spoken to amazon and fixed all the SES console and still isn;t working...not going to my spam email eitherr....PLEASE HELP!!! I have no clue what phpmyadmin is nor how to use it, thanks in advance!!!

Hi, my sendy account is not working well. When I log in I can only see the black bar that is on the top, the rest of the page is white. Can you help me?

You have a guy called Ironbot who is spamming people through these forums. I tried to forward the conversation to you, however the messaging system is broken. It embeds another copy of the comment box under the first one.

Hi Ben, whenever I’m trying to save a campaign, I get a 404 error on this URL: save-campaign.php?i=1&c=9&edit=true. Any idea why this would happen?

Ben, With Sendy 2.0.2, did you upgrade the following files, login.php or includes/login/main.php Just making sure that I could upgrade and it won’t break "Duo Security" Two Factor. Thanks Rafael

Hi I just passed the first stage of installing sendy which is the part where I fill in the details like the access key and all that but after clicking install it takes me to 404 error login page. Help please cos I have being battling with this problem for two days now. I have verified my email and domain on sendy just installing is my problem now. Thanks