Ben
Ben
Comments
-
In version 4 and up, you can now import suppression lists, under 'Blacklist » Suppression list':
Best regards,
Ben -
In version 4 and up, you can now import suppression lists, under 'Blacklist » Suppression list':
Best regards,
Ben -
In version 4 and up, you can now import suppression lists, under 'Blacklist » Suppression list':
Best regards,
Ben -
In version 4 and up, you can now import suppression lists, under 'Blacklist » Suppression list':
Best regards,
Ben -
In version 4 and up, you can now import domains to block under 'Blacklist » Blocked domains'.
Best regards,
Ben -
Hi,
When an email is marked ‘Bounced’ in Sendy, it’s a ‘Hard bounce’. Hard bounces means the email address does not exist (or anymore).
Best regards,
Ben -
Change your APP_PATH in
/includes/config.phpto your new Sendy installation URL. -
Hi,
(Quote)Please see ? https://sendy.co/troubleshooting#emails-going-to-spam-folder
Best regards,
Ben -
Hi,
(Quote)It will have to be. If you don't set the MAIL FROM, the email headers will display "Sent via amazonses.com". Some email clients may display this visibly at the top of the email.
Best regards,
Ben -
Hi,
(Quote)The MAIL FROM sub-domain will only show in the header of the email. It will not change your 'From email'. Your email will still appear to send 'From'
hello@examp… -
Hi,
If you don't see the 'Resume' button on the campaign item and you did not previously setup a cron job, that means you manually ran the
scheduled.phpscript and gave … -
Hi,
The template subject line have a limit of
100characters. Will increase this to500characters i… -
Hi,
Here're a list of reasons why some records can’t be imported → https://sendy.co/troubleshooting#some-records-from-csv-not-imported
<… -
Hi,
Amazon SES quotas takes a while before it updates, there is a slight delay before it shows the correct number.
Best regards,
Ben -
Hi,
I suggest re-uploading Sendy to make sure all necessary files are uploaded:
Download a copy of Sendy from https://sendy.co/get-updated with your license key (us…
-
Hi,
Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.
You can download Sendy from https://sendy.co/get-updated…
-
Hi,
For example if you created a custom field called ‘Country’, to display it in your email, use
[Country,fallback=]anywhere you want it to appear in the email. It will… -
Yes it's the same.
-
Hi,
When you are at the 2FA screen, there is a button to click which will then show you the instructions to disable 2FA directly via your MySQL database:
Screenshot:
Scr…
-
Glad that you found the issue. Will take note of this.
-
Hi Joe,
There are no known issues with Zapier integration in Sendy. Your server probably have a firewall blocking the connection between Sendy and Zapier's API.
Try turning off your firewall and try again.
Thanks.
…
-
Hi,
If you change the email address to the correct ones, their status will continue to be 'Bounced'. You'd need to delete the email address and re-add them.
Thanks.
Best regards,
Ben -
Hi,
If you consistently send and max out your Amazon SES daily sending limit, Amazon will gradually increase your daily sending limit automatically. You can also request for limit increase, they will surely grant it to you within 1 busine…
-
Hi,
Whether you want to use Sendy with SSL is entirely up to you. In general, it is a good idea to use SSL so that any interaction with the website is encrypted, not just for Sendy but for any websites in general.
Thanks.
…
-
Hi,
Your server's
memory_limitis only set to32M. Try setting it to a much larger number.<…
-
Hi,
If a subscriber is on a list for 7 days and you create a new autoresponder email that sends after 8 days, they will still get the email.
If you create a new autoresponder email that sends after 3 days, they will not get the em…
-
Hi,
The email tag is just
[Email], you should not include a fallback in the tag.Screenshot:
Thanks.
… -
Hi,
One of your browser extension is likely inserting code into the editor when you were composing your email (for example, ‘Grammarly' or ‘Ad Blocker Ultimate' browser extension is known to do just that).
- Disable all extensi…