Ben

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Thanks Brenz,

I received your login credentials.

I can confirm your server is blocking connections. In the /includes/campaigns/bounces.php script, I included few…

in SNS stuck on PendingConfirmation Comment by Ben June 2013
Hi @chrisbum,

When you log in, do you get an error that says "Incorrect password or user does not exist."?

Thanks.

Best regards,
Ben

in Can't get past login Comment by Ben June 2013
Hi @Olafg,

What the note on the left of the installation page meant was that, if you don't get a 404 error after install, then you have mod_rewrite enabled and there is not…

in mod_rewrite confusion. Host, server and .htaccess says Yes, sendy compatibility check says No. Comment by Ben June 2013
Hi,

Thanks for the suggestion, I appreciate it. Have you requested Amazon for "extended access" to raise your limits? http://aws.amazon.com/ses/extendedaccessrequest…

in Secondary SMTP Platform to use after Exhausting Amazon Limits Comment by Ben June 2013
Hi @Olafg,

Did you happen to read the note on the left sidebar at the installation page saying not all hosts detects mod_rewrite especially shared ones and if you get a 404…

in mod_rewrite confusion. Host, server and .htaccess says Yes, sendy compatibility check says No. Comment by Ben June 2013
When making a self hosted software for the masses, it's hard to do something like this. Some hosts, especially shared ones have lots of restrictions, most does not let PHP run commands via scripts.

If you want an alternative, try running …

in Can't import lists Comment by Ben June 2013
The command line way of doing this is the cron job. I'm just wondering if you cron job is working.

in Can't import lists Comment by Ben June 2013
Before switching to Apache, can you try one last thing. Try executing the import-csv.php directly in your browser and see if the import starts to move?

in Can't import lists Comment by Ben June 2013
Thanks @Cory. Just to let you know this has been fixed in the just released version 1.1.7.2.

in CSV export issue with commas Comment by Ben June 2013
(Quote)
Yes you can completely remove them now. Thanks.

in Queue stuck at 100% even after bug fix in V1.1.7.1 Comment by Ben June 2013
@vsm Don't worry about it, the version cookie set by Sendy last a day before it removes itself. You'll only see the new update alert at least after a few hours.

Thanks.
…

in Queue stuck at 100% even after bug fix in V1.1.7.1 Comment by Ben June 2013
To solve the issue right now, do not delete the queue.
1. Login to your database directly
2. Select the campaigns table
3. Change the value of the in Queue stuck at 100% even after bug fix in V1.1.7.1 Comment by Ben June 2013


    
                
            
                @vsm Upgrade to 1.1.7.2 to fix this.
            
            
                in                     Queue stuck at 100% even after bug fix in V1.1.7.1
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Ok. Is your server running Apache and Linux? This is the only environment that Sendy was tested and supported on. Thanks.
            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Adding on to my previous comment, delete the current list (the one that's currently trying to import), then add a new list. Then import a small CSV file to test. Thanks.
            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                I suggest testing with a small CSV file with a few records to see if importing works. Right now, I don't know if it's because it's a mega huge volume that's causing import not to work or is it something else.
            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Lane,

What hosting company are you using?

Best regards,

Ben
            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Lane,

The only thing I spotted looking at your phpinfo is that your upload_tmp_dir has no value. So I'm not sure if your CSV upload will be successful.

Thanks…            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Yes. Example:

php /var/www/campaign.domain.com/htdocs/import-csv.php > /dev/null 2>&1

If your host allows you to run a "per minute" cron job, run it ev…            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @syntress2600,


(Quote)


This cron job is for scheduled.php script and it should be run at e…            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @syntress2600,

There are no known bugs at this time with importing lists.

Firstly, are you using a cron job to import CSVs? If so, what is your cron job i…            
            
                in                     Can't import lists
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Brenz,

Please PM me these details so I can take a look:

FTP credentials
AWS login credentials
Thanks.

Best regards,

Ben
            
            
                in                     SNS stuck on PendingConfirmation
                Comment by Ben
                June 2013
            
        
    
    
                
            
                I understand. Thanks for your feedback!
            
            
                in                     Parse [Name,fallback=] in Test Mail
                Comment by Ben
                June 2013
            
        
    
    
                
            
                If your host is not using a firewall to block connections, then there is nothing else I can think of other than the endpoint is set incorrectly. What is the endpoint URL you entered? Also, did you choose http?
            
            
                in                     SNS stuck on PendingConfirmation
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @vsm,

The [Name,fallback=] is parsed with the "fallback" in test emails. This is the same if you use a…            
            
                in                     Parse [Name,fallback=] in Test Mail
                Comment by Ben
                June 2013
            
        
    
    
                
            
                You're welcome, Alex. Yes I was thinking the same thing, you probably didn't wrap the link in a href tag.

Thanks.

Best regards,

Ben
            
            
                in                     Inaccurate Send count
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @chrisando,

For imported data with the same email address

When you import a CSV or use the "per line" method in Sendy's UI, Sendy checks for…            
            
                in                     How is duplicate data handled?
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Alex,

It depends where you paste the form in. You could paste the subscribe form HTML code in the sidebar template, or if you already have a sidebar widget registered, you can paste it as a sidebar text widget via Wordpress admin.
…            
            
                in                     Sidebar widget on Wordpress.com
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi Alex,

Thanks, I received your Sendy login credentials.

I logged in and sent a campaign to your test list, received the email, clicked the link and checked the report. The click was tracked and registered:


                in                     Inaccurate Send count
                Comment by Ben
                June 2013
            
        
    
    
                
            
                Hi @Brenz,

Please see second last comment on this thread → http://forum.sendy.co/…            

            
                in                     SNS stuck on PendingConfirmation
                Comment by Ben
                June 2013
            
        
    
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