richardashe
richardashe
Comments
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Ah OK, Well whatever it is it must be internal to our network. I'll have to delve deeper when I get a spare min, but at least I can be confident people we email can unsubscribe!
Thanks very much for investigating Ben,
Rich
Just sent the email again Ben. Tried un subscribing from my end and it didn't work so would be interesting to see if you can.
Thanks,
RichardYes I was able to unsub again. Don't know why it works when it's sent from you logging in.
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RichNo I have setup an email list with only two private accounts in it and send to that list so as I can try out the unsubscribe feature. Is there any reason I shouldn't do that?
Also just tried logging out of all sendy accounts and sending t…Yea I saw that come in and unsubscribed and it worked. However when I send the test it doesn't seem to work. Is there something that doesn't work because I'm trying to unsubscribe from the same browser that I'm logged into the admin centre on?
…Actually sorry Ben I just went and tested the email unsubscribe with the 'Thirst test account' list again and it still isn't working. I actually created that list (only two entries) by manually entering each email so the comma problem should be affe…Ah, excellent! Thanks Ben. Nicely found btw.
Thanks,
RichardHey Ben,
I saw that you got the unsubscribe feature working with your email but it still isn't working for me when I send out our tests. I still don't get the reports saying anyone has unsubscribed.
RichHey Ben,
Thanks for quick response.
I have sent out a campaign to a test list before planning on sending to the actual client list. Everything is working fine apart from unsubscribe (using the sendy tags at the footer of the e…