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  • Ben April 2013
Csv import 0%
  • Vote Up0Vote Down runnetrunnet
    Posts: 8Sendy user

    Im trying to import a 6k csv, but 2 hours later stil on 0%, could you help me?

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi Fausto,

    Your cron job doesn't seem to be executing the CSV importing script. Can you verify that you cron job is set correctly? Also, what is your cron job interval (every minute, every 5 minutes)?

    Also, try removing the first 'title row' from the CSV if it's present. Go to /uploads/csvs/, you'll see your CSV inside. Open it up and check if the 'title row' is present, if so, remove it and save it back. Then see if it starts to import. If it doesn't, your cron job may not be setup correctly hence it's not executing the importing script.

    Thanks.

    Ben

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