Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

  • Ben August 31
Ignore subscription status of emails from other lists
  • Vote Up0Vote Down joeworkmanjoeworkman
    Posts: 1Sendy user

    I have a list of 50 people that I need to send an email to about a purchase that they made. However, on 44 users are getting added to the list. Why is there not a feature that forces the user into a list regardless of their status from another list. I have many different email lists for my customers. They could be subscribed to one and not others. Its very frustrating that when I want to create a new list, I cannot add the people that I need. Or am I overlooking something?

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,102Sendy support

    Hi,

    Here's a list of reasons why some records aren't imported ? https://sendy.co/troubleshooting#some-records-from-csv-not-imported

    If you want to ignore the 'subscription status' of emails you import into the list, visit the list settings and change the 'unsubscribe settings' to 'only this list'.

    Thanks.

    Best regards,
    Ben

This discussion has been closed.
All Discussions