Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

  • Ben November 21
Clarification on adding subscriber after unsubscribed
  • Vote Up0Vote Down mikef_jimikef_ji
    Posts: 1Sendy user

    We have our normal lists, actually broke out into 3 lists, and a user can be on any of the 3. If they unsubscribe it unsubscribes from all 3 which is great. But if they then go through a purchase and purchase one of our products they have the option with an extra item to subscribe to our newsletter. I will get notified of these users and I add their names in manually (archaic I know but we are small and use another shopping cart system).

    The problem is if they had previously unsubscribed the system does not add them in. Is there a way to add them in without me having to manually search and switch the flag in these special cases?

    Thanks

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,102Sendy support

    Hi,

    If a subscriber is ‘Unsubscribed’ in the list, when you call the ‘subscribe’ API again to add the same subscriber, their status will be become ‘Active’ again.

    Thanks.

    Best regards,
    Ben

This discussion has been closed.
All Discussions