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Clarification on adding subscriber after unsubscribed

mikef_jimikef_ji
edited November 2017 in Using Sendy

We have our normal lists, actually broke out into 3 lists, and a user can be on any of the 3. If they unsubscribe it unsubscribes from all 3 which is great. But if they then go through a purchase and purchase one of our products they have the option with an extra item to subscribe to our newsletter. I will get notified of these users and I add their names in manually (archaic I know but we are small and use another shopping cart system).

The problem is if they had previously unsubscribed the system does not add them in. Is there a way to add them in without me having to manually search and switch the flag in these special cases?

Thanks

Comments

  • BenBen

    Hi,

    If a subscriber is ‘Unsubscribed’ in the list, when you call the ‘subscribe’ API again to add the same subscriber, their status will be become ‘Active’ again.

    Thanks.

    Best regards,
    Ben

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