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  • Ben December 2017
Can I delete the sending statistics for an autoresponder?
  • I know this is an unusuall request, and understand if this needs to be done in the database, if you can help me with the command I need to run, that would be great.

    I had problems with deliverability of the emails I have in the autoresponder, so the numbers Sent, % opens, % clicks are sqewed for a specific autoresponder. I would like to reset them all to 0 and observe the real numbers from now on.

    How can I do that?

    Thanks
    Peter

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,289Sendy support

    Hi,

    You’’d need to do this from the MySQL database:

    1. Empty the opens column for the autoresponder stored in ares_emails table.
    2. Empty the ‘clicks’ column for the autoresponders stored in the links table.

    Best regards,
    Ben

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