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Need option to stop or pause sending emails
  • Vote Up0Vote Down alessioalessio
    Posts: 4Sendy user

    I sent 30,000 emails and after 30 seconds from the start, the boss asks me to stopping for inspections. What can I do?

  • Vote Up0Vote Down BenBen
    Posts: 3,792Sendy support

    Hi Alessio,

    You can't stop/pause a campaign. If you want to inspect the campaign, you can view reports while it's still sending.



  • Vote Up0Vote Down ChrisSouthamChrisSoutham
    Posts: 10Sendy user

    In theory, you could kill the cron job I guess by either renaming the file or pausing it on the server?

  • Vote Up0Vote Down bhishm4ubhishm4u
    Posts: 0Sendy user

    If I delete the running campaign, then will it pause ?

  • Vote Up0Vote Down BenBen
    Posts: 3,792Sendy support

    Yes it will.

  • Vote Up0Vote Down jsalcedjsalced
    Posts: 6Sendy user

    Ben, I had a campaign running, I deleted it and it still sent it!

    I think a stop/pause option is really needed!

  • Vote Up0Vote Down nmellanmella
    Posts: 1Sendy user


    I also think it is an important option to have.

  • I add my name to wanting this - our sending limit is increased but we have a 50,000 database. It is nice to send it out at around 10K each day, that way we don't have too many out of office to process, and we don't have too many enquiries to process. A pause would be the easiest way to achieve this. what if I edit the cron job - can this be a workaround?

  • Vote Up0Vote Down MI001MI001
    Posts: 1Sendy user


  • +1 for this.

  • Vote Up0Vote Down LucasLucas
    Posts: 1Sendy user

    Is there this function in 2.0.5 version?

  • Please add this function.

  • Vote Up0Vote Down mailyncmailync
    Posts: 4Sendy user

    this should be added, pausing campaign and adding an option to define how many emails to be sent daily for a specific campaign

  • Vote Up0Vote Down netxnetx
    Posts: 2Sendy user
    • 1 yes for me too, thanks!
  • Vote Up0Vote Down adilixadilix
    Posts: 3Sendy user

    Really need it +1

  • Vote Up0Vote Down gregagrega
    Posts: 2Sendy user

    There is still no pause/stop option right? We just sent a campaign to 20k people which has a wrong info inside :) Killed cron & removed campaign but it still got sent ... Would really love this option!

  • Vote Up0Vote Down luigeekluigeek
    Posts: 1Sendy user

    We received a warning from Amazon SES because of a high bounce rate. We tried to stop the sending but there was no option, so we decided to delete the campaign. A few minutes later, Amazon notified us that our account have been suspended for high bounce rate. Amazon sent 9k emails before the suspension, but looking at the database, we noticed that the queue was still processed because it shows 20k emails sent. We need to identify which emails were actually sent before the suspension, so we can create a separate list and resume the sending once Amazon enables our account again. Can you please tell me how to identify them? I tried to look at the time each email was sent to each recipient, but I didn’t find that information on the database.

  • Update: I can confirm that deleting the campaign DOES NOT stop it from sending. You've to reboot your server. I'd really appreciate if a 'stop' / 'pause' / 'resume' option is added to every campaign.


  • Yes, a stop/pause is the basic necessity for any email campaign.sendy should add this feature.

  • +1 for this feature

  • I also want this feature, atleast mention how to stop a running campaign by logging into the server. Please inform about the technical steps, so that we can follow accordingly if needed.

  • Vote Up0Vote Down harry2coolharry2cool
    Posts: 1Sendy user

    +1 Yes a much required feature

  • Vote Up0Vote Down plantpotphilplantpotphil
    Posts: 1Sendy user

    +1 for this feature

  • Vote Up0Vote Down bigmailerbigmailer
    Posts: 1Sendy user

    +1 for me too! It's pretty scary to have a HUGE list and knowing that once the "send" button is pushed, there's no way to pause / stop the process.

  • Vote Up0Vote Down UnbalancedUnbalanced
    Posts: 8Sendy user

    +1 from me as well. Twice in the last week we've had clients contact us 5 minutes after their emails started to request major changes. (...despite both approving them just 2 days earlier!!! Clients, you can''t live with them, can't live without them...)

  • Vote Up0Vote Down ahsan2011ahsan2011
    Posts: 6Sendy user

    any email marketing campaign should have a stop/pause option coz we send in batches or mishaps occur where we want to pause the campaign. Sendy should really have this feature.

  • Vote Up0Vote Down AmolAmol
    Posts: 2Sendy user

    This feature is very necessary

  • This is a must - just been caught out by a high bounce rate and wanted to stop campaign. Can't re boot server as it is a shared server!

  • Vote Up0Vote Down marcelopmarcelop
    Posts: 15Sendy user

    +1 for this feature. It is a very requested feature by our customers. Please!

  • +1 for this feature. Definitely need. In fact, I had to modify the code to disallow campaign deletions so as to have an audit trail, so an explicit function that handles management of the start/stop/queueing etc would really be a bonus. I shouldn't have to log in to the sql server and manually delete campaign records and restart apache to do something so simple.

  • Ben: Can you please let me know any way to stop a campaign and mark it as complete for the sake of what's in the the sendy sql campaigns table? I could program something to set the proper flag so it is missed by the scheduler, and then kill all running php mail sessions, etc.

  • This still doesn't exist? Wow. Yikes. Amazon implemented a pretty cool API for managing automatic sending not to hit bounce rates and get your account suspended. Pretty key feature. Come on, Ben! Charge us extra, make it a paid add-on, whatever, make us pay first to develop it. Just don't leave us hanging.

  • +1111 on this feature that should be standard since v 1.0.

    WHY can´t this be fixed and WHY doesn´t Ben reply on this with a ETA for the fix?!

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    Please note a small detail; there is no brake...

  • Hi Ben, Is it possible to use pause 5 seconds after every mail >> sleep (5); within while loop in php script that is used for picking individual address from MySQL database and sending ?

  • Vote Up0Vote Down steve_gsteve_g
    Posts: 4Sendy user

    Wow, nearly 6 years since this was first raised and still nothing.

    Another +1 for this feature.

  • Vote Up0Vote Down 8vasa88vasa8
    Posts: 5Sendy user

    My post will not help probably but 1+

  • I just had this happened to me! I created a campaign by mistake, I deleted it, and it still sent. Tons of angry emails because I sent the same email twice in a day. I had no clue that deleting the campaign was not enough. I could have rebooted my server. A warning message asking me to reboot the server would have been nice.

  • Vote Up0Vote Down savshukreesavshukree
    Posts: 1Sendy user

    Still no fix.

  • Vote Up0Vote Down corogerscorogers
    Posts: 5Sendy user

    +1 for this! Its a must have really

  • kindly do something for this issue asap plz

  • Vote Up0Vote Down alexalohaalexaloha
    Posts: 2Sendy user

    If you use clear-queue.php you can stop all the sending campaigns without restarting the server

  • Vote Up0Vote Down floflo
    Posts: 1Sendy user

    Clear-queue.php WORKED for me in my cPanel! It stopped sending emails when I followed this video on youtube -

  • Vote Up0Vote Down psjoopsjoo
    Posts: 5Sendy user

    +1000. This is really important. I accidently imported a list including bounced addresses from a third party export, noticed upon send start but then it was too late. Bounce count went through the roof and I ended up having to beg the AWS team for mercy. Sure, all my fault but at that point it would have been nice to have a Pause/Stop button. Essential feature that has been in PHPList for ages. (Now, I'm just guessing that PHPList is the main competitor in low-cost mailing systems but it seems fair to compare with that.)

  • Vote Up0Vote Down IgnacioIgnacio
    Posts: 1Sendy user

    Update: I can confirm that deleting the campaign DOES NOT stop it from sending.

    Yesterday I killed 3 sending, thinking that clicking on delete, the campaing has stopped. Instead, i realised that I sent 3 times the same news wile also I get alerted by AWS because i had a bounced rate of %10.21 that was becasuse sending 3 times the campaign, to the same BBDD, two of then with error on the text.... It really necesary to have these option!!!


  • Vote Up0Vote Down knz777knz777
    Posts: 7Sendy user

    +1 on this one. To be honest it should be a standard feature. I've selected a segment to send a campaign, but from whatever reasons started to send to the whole list. Can't do anything right know about it. 50K customers notified with something that was not relevant to them. Not nice!

  • Vote Up0Vote Down fab67fab67
    Posts: 1Sendy user

    +1 - i agree

  • Vote Up0Vote Down gillytechgillytech
    Posts: 5Sendy user

    +1 Ben, I think we should have some kind of answer here. Even if it's to say that this feature is not coming or is too difficult to implements for x, y, z reasons.

  • Vote Up0Vote Down m1crmguysm1crmguys
    Posts: 3Sendy user

    Same here. Just had an instance where this would have been INCREDIBLY handy.

  • Vote Up0Vote Down arlsarls
    Posts: 3Sendy user

    Agree, we need this.