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Emails not getting sent
  • Vote Up0Vote Down danielbenderdanielbender
    Posts: 3Sendy user

    Hi Ben

    I have setup 3 brands. One of them is working properly, while the 2 other aren´t.

    They troubleshooting brands use the same domain, which has been verified by amazon. What is going wrong?

    Apparently, sendy says it is fine, but none of my tests worked. can you help me?

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,489Sendy support

    Hi Daniel,

    Can you check the 'From name' of your other 2 brands that didn't work and see if there any 'non alpha numeric' characters in them?

    Thanks.

    Ben

  • Vote Up0Vote Down danielbenderdanielbender
    Posts: 3Sendy user

    Bingo!

    That´s it. Tthanks a lot!

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