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I get a weird preview of the newsletter
  • Vote Up0Vote Down ZeldOcarinaZeldOcarina
    Posts: 1Sendy user

    Hello!

    I'm getting a weird problem where I get the homepage of sendy as the preview of the newsletter and if I try to send it as test it works correctly while if I send it to a mailing list all the links are hooked to the home page sendy.casalugano.ch with weird numbers and no clicks or opens are tracked.

    People can't even unsubscribe with the unsubscribe button!

    Here's a screenshot: http://prntscr.com/iwp948

    Let me know ASAP please!

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,283Sendy support

    Hi,

    Please ensure the .htaccess file in your Sendy directory is Sendy's original .htaccess file and it is not modified.

    You can download Sendy from https://sendy.co/get-updated to compare the .htaccess with the one in your Sendy directory.

    Best regards,
    Ben

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