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Failed to send arabic emails, email losing format
  • Vote Up0Vote Down ahmadalquosiahmadalquosi
    Posts: 2Sendy user

    i am trying to send emails in arabic with no luck at all, doesn't sendy works with rtl languages like arabic and hebrew? email losing format and it comes in weird characters and lots of question marks!

  • 6 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi Ahmad,

    Set the $charset in /includes/config.php to utf16. I think utf16 supports Arabic.

    I've never worked with RTL before, but if I'm not wrong you need to to set the css of your newsletter to RTL. http://www.w3schools.com/cssref/pr_text_direction.asp

    Thanks.

    Ben

  • Vote Up0Vote Down ahmadalquosiahmadalquosi
    Posts: 2Sendy user

    i changed the utf to 16 instead of 8 and it worked like charm! and the email came in rtl correctly thanks Ben, you are awesome

  • Vote Up0Vote Down ahmadalquosiahmadalquosi
    Posts: 2Sendy user

    ok one last thing, i noticed that arabic works fine now but when i have arabic and english word in the same line, they get fliped! i guess this has something to do with the link you posted here... i have very little coding skills so will you please explain further? i still didnt get it

  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    Hi Ahmad,

    I have no experience with Arabic texts and how it renders when mixed with English. I guessed you can't mix Arabic and English in one document otherwise it will not be RTL?

    I did a search on Google with "arabic text mixed with english css" and found http://webdesign.about.com/od/localization/a/aa060407.htm. Perhaps it'd give you some understanding?

    Thanks.

    Ben

  • Vote Up0Vote Down ahmadalquosiahmadalquosi
    Posts: 2Sendy user

    i feel that the solution is in the first link you posted here, will you please explain to me a little bit on how to use this line of code? where do i write it exactly?

  • Vote Up0Vote Down BenBen
    Posts: 3,484Sendy support

    You can try including the style in your body tag like so → <body style="direction:rtl;">.

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