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Name and email tags not parsed for thank you emails
  • Vote Up0Vote Down h22ukh22uk
    Posts: 0Sendy user

    Hi guys,

    For my list I have "Send user a thank you email after they subscribe through the subscribe form" turned on.

    When I include [Name,fallback=there] and [Email] in the thank you email, they are not being swapped out.

    Am I doing something wrong?

    Thanks in advance.

  • 1 Comment
  • Vote Up0Vote Down BenBen
    Posts: 3,421Sendy support


    Am I doing something wrong?

    Please update to the latest version of Sendy where these tags are supported in 'Thank you emails' →

    Best regards,

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