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How to add on a list e-mails who are removed by mistake?

obiwebobiweb
edited May 2018 in Using Sendy

Hello

I've put <unsubscribe> tag instead of [reconsent] and some of my users are not in the list anymore (I remove them to import again). How can I put them again because when i tried to add Sendy don't let me do that?

Thank you.

Comments

  • BenBen

    Hi,

    The reason why you’re unable to import these subscribers is because they are marked as ‘Unsubscribed’ in other list(s).

    Do the following:

    1. Change the ‘Unsubscribe’ settings in the list you’re importing into to ‘Only this list’
    2. Then import your CSV.
    3. Then change the ‘Unsubscribe’ settings back to ‘All lists'

    Best regards,
    Ben

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