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Sending a thank you email, Name and Email not parsed
  • Vote Up0Vote Down h22ukh22uk
    Posts: 0Sendy user

    In my list, I have ticked "Send user a thank you email after they subscribe through the subscribe form or API"

    I have the following code in my email, but shortcodes are not being parsed.

    Hi [Name,fallback=there],
    Thanks for subscribing. [Email]

    I get an email as above, including the square brackets. What am I doing wrong?

    Thanks! :-)

  • Vote Up0Vote Down BenBen
    Posts: 3,421Sendy support


    Please update to the latest version of Sendy →

    Version 3.0.6 onwards allows you to use personalization and unsubscribe tags in the 'Thank you', 'Goodbye' and 'Confirmation' email set in list settings:

    Best regards,

  • Vote Up0Vote Down h22ukh22uk
    Posts: 0Sendy user

    Thanks Ben, that's great.

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