Get answers quicker by searching

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

Sending a thank you email, Name and Email not parsed
  • Vote Up0Vote Down h22ukh22uk
    Posts: 0Sendy user

    In my list, I have ticked "Send user a thank you email after they subscribe through the subscribe form or API"

    I have the following code in my email, but shortcodes are not being parsed.

    Hi [Name,fallback=there],
    
    Thanks for subscribing. [Email]
    

    I get an email as above, including the square brackets. What am I doing wrong?

    Thanks! :-)

  • 2 Comments
  • Vote Up0Vote Down BenBen
    Posts: 3,246Sendy support

    Hi,

    Please update to the latest version of Sendy → https://sendy.co/get-updated

    Version 3.0.6 onwards allows you to use personalization and unsubscribe tags in the 'Thank you', 'Goodbye' and 'Confirmation' email set in list settings:

    Best regards,
    Ben

  • Vote Up0Vote Down h22ukh22uk
    Posts: 0Sendy user

    Thanks Ben, that's great.

This discussion has been closed.
All Discussions