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Sending a thank you email, Name and Email not parsed

edited June 2018 in Troubleshooting

In my list, I have ticked "Send user a thank you email after they subscribe through the subscribe form or API"

I have the following code in my email, but shortcodes are not being parsed.

Hi [Name,fallback=there],

Thanks for subscribing. [Email]

I get an email as above, including the square brackets. What am I doing wrong?

Thanks! :-)

Comments

  • BenBen
    edited June 2018

    Hi,

    Please update to the latest version of Sendy → https://sendy.co/get-updated

    Version 3.0.6 onwards allows you to use personalization and unsubscribe tags in the 'Thank you', 'Goodbye' and 'Confirmation' email set in list settings:

    Best regards,
    Ben

  • Thanks Ben, that's great.

This discussion has been closed.